Webhook

This action sends an HTTP request to an external service.

When to Use

• Integration with external systems

• Sending data to CRM, ERP, other services

• Triggering external automations

• Retrieving data from APIs

Configuration

1. Select action Webhook

2. Enter endpoint URL

3. Select method (GET, POST, PUT, DELETE)

4. Configure headers (optional)

5. Configure request body (for POST, PUT)

6. Click Save

Parameters

Parameter	Description
URL	API endpoint address
Method	HTTP method (GET, POST, PUT, DELETE)
Headers	HTTP headers (Authorization, Content-Type, etc.)
Body Type	Data format (JSON, Form Data)
Body	Data to send
Response Handling	What to do with server response

Example: Sending to Google Sheets

URL:

https://script.google.com/macros/s/YOUR_SCRIPT_ID/exec

Method: POST

Headers:

Content-Type: application/json

Body (JSON):

{
  "name": "{{contact.name}}",
  "phone": "{{contact.phone}}",
  "email": "{{contact.email}}",
  "message": "{{last_message}}"
}

Variables

You can use variables in URL, headers, and body:

Variable	Description
{{contact.name}}	Contact name
{{contact.phone}}	Phone
{{contact.email}}	Email
{{deal.id}}	Deal ID
{{last_message}}	Last message

Response Handling

• Ignore — don't process response

• Save to field — save response to deal/contact field

• Send to customer — send response as message

Security

• Use HTTPS for secure data transmission

• Add authorization in headers (API keys, Bearer tokens)

• Don't transmit sensitive data unnecessarily