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Connect Instagram Direct for automatic responses in private messages through the AI agent.

Requirements

  • Instagram business account


Connecting Instagram

Step 1: Open Agent Settings

  1. Go to the AI Agents section

  2. Select the desired agent or create a new one

  3. Open the "Integrations" tab

Step 2: Select Instagram

In the "Messengers" section, click on the Instagram card.

Step 3: Connect via Facebook

  1. Click the "Continue with Facebook" button

  2. Log in to your Facebook account

  3. Select the Instagram business account

  4. Confirm permissions for Constanta

Step 4: Completion

After successful authorization, the status will change to "Installed".

The AI agent will automatically respond to messages in Instagram Direct.


Connection Statuses

Status
Meaning

Installed

Channel is connected and working

Not Connected

Connection required


Limitations

Limitation
Description

Direct Only

Comments on posts are not processed

Business Account

Personal accounts are not supported


Disconnecting Instagram

  1. Open agent → "Integrations" tab

  2. Click on Instagram card

  3. Click "Disconnect"


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