Instagram

Connect Instagram Direct for automatic responses in DMs through your AI agent.

Requirements

  • Instagram Business account


Connecting Instagram

Step 1: Open agent settings

  1. Go to AI Agents section

  2. Select an existing agent or create a new one

  3. Open the "Integrations" tab

Step 2: Select Instagram

In the "Messengers" section, click on the Instagram card.

Step 3: Connect via Facebook

  1. Click "Continue with Facebook" button

  2. Log into your Facebook account

  3. Select your Instagram business account

  4. Confirm permissions for Constanta

Step 4: Complete

After successful authorization, status will change to "Installed".

Your AI agent will automatically respond to Instagram Direct messages.


Connection Status

Status
Meaning

Installed

Channel is connected and working

Not connected

Connection required


Limitations

Limitation
Description

Direct only

Post comments not processed

Business account

Personal accounts not supported


Disconnecting Instagram

  1. Open agent → "Integrations" tab

  2. Click on Instagram card

  3. Click "Disconnect"


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