Introduction

Welcome to the Constanta AI user guide — a platform for creating AI agents that automatically respond to customers in messengers.

What Constanta Can Do

• Automatic responses — AI agent responds to messages in Telegram, WhatsApp, Instagram

• CRM integration — synchronization with Kommo: deals, contacts, pipelines

• Knowledge base — train your agent on your data, documents, and FAQ

• Triggers — automate actions based on conditions

• Chains — automatic follow-up messages

• Handoff to manager — AI transfers the conversation to a human when needed

Quick Start

Quick Start

Create your first AI agent in 5 minutes

Kommo Setup

Connect Kommo CRM to Constanta

Knowledge Base

Add data for agent training

Support

If you have any questions:

• Telegram: @constanta_support_bot

• Email: [email protected]