Telegram

Connect a Telegram bot for automatic customer responses through the AI agent.

Telegram bot required. Get a bot token

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Connection

Step 1: Open Agent Settings

1. Go to the AI Agents section

2. Select the desired agent or create a new one

3. Open the "Integrations" tab

Step 2: Select Telegram

In the "Messengers" section, click on the Telegram card.

Step 3: Enter Bot Token

1. Paste the token

2. Click "Connect"

Step 4: Completion

After successful connection, the status will change to "Installed".

The AI agent will start automatically responding to messages in your Telegram bot.

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Connection Statuses

Status	Meaning
Installed	Bot is connected and working
Not Connected	Connection required

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Testing

1. Find your bot in Telegram by username

2. Click "Start" or send a message

3. Verify that the AI agent responded

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Disconnecting Telegram

1. Open agent → "Integrations" tab

2. Click on Telegram card

3. Click "Disconnect"

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Need Help?

• Telegram: @constanta_support_bot

• Email: [email protected]