Agent Activity

The Agent Activity section shows logs and events of agent operations.

Overview

Agent Activity allows you to:

• Track events in real time

• Analyze trigger and chain operations

• Identify errors and issues

• Group events by leads

Event Types

Type	Description
Trigger	Trigger activation
Chain	Chain step execution
Conversation	Conversation events with customer
Webhook	Webhook sending/receiving
Error	Agent operation errors

Log Levels

• INFO — informational messages (green)

• WARNING — warnings (yellow)

• ERROR — errors (red)

• DEBUG — debug information (gray)

Log Filtering

By Agent

Select an agent to view only its events.

By Level

Filter by importance level (INFO, WARNING, ERROR, DEBUG).

By Event Type

Filter by type: triggers, chains, conversations, webhooks.

By Lead

Filter by specific lead/contact.

By Date

Select time period for analysis.

Display Modes

Flat List

All events in chronological order.

Grouping

Events grouped by:

• Lead → Chain → Conversation

• Convenient for analyzing specific customer funnel

Log Entry Information

Each entry contains:

• Time — exact event time

• Type — event type

• Level — importance level

• Agent — which agent performed the action

• Lead — associated contact

• Description — event details

Using for Debugging

Error Analysis

1. Filter by ERROR level

2. Find problematic events

3. Analyze context (previous events)

4. Fix agent/trigger/chain settings

Trigger Verification

1. Perform action that should trigger

2. Check if event appeared in logs

3. If not — verify trigger conditions

Chain Analysis

1. Filter by "Chain" type

2. Verify step execution

3. Ensure stop conditions work correctly